For Servers

TIPS® (Training for Intervention ProcedureS) is the global leader in education and training for the responsible service, sale, and consumption of alcohol. Proven effective by third-party studies, TIPS is a skills-based training program that is designed to prevent intoxication, underage drinking, and drunk driving.

Training your staff in responsible alcohol sales and service protects your servers, yourself, your company and your community.

Retailers who use TIPS benefit immediately by reducing risk and creating a safer, more responsible work environment. TIPS training can:

• Reduce exposure to alcohol liability lawsuits.

• Prevent property damage.

• Reduce penalties for alcohol violations.

• Improve customer service and satisfaction.

• Lower insurance premiums.

Employees and managers who participate are able to:

• Spot underage drinkers and prevent sales to minors.

• Recognize signs of intoxication.

• Effectively intervene to prevent problem situations.

• Handle refusal situations with greater confidence.

If your establishment needs 15 or more staff members that need to be alcohol server trained each year, the most cost effective option is to have an on-staff TIPS trainer. A TIPS Trainer on staff constitutes a fulltime customer service expert who will foster an atmosphere of professionalism, maintain compliance with state and local regulations, encourage teamwork among staff members, and build bridges to your community. An on-staff TIPS trainer also gives you the flexibility to train on your own schedule, allowing you to maintain excellent standards even when facing high employee turnover or gearing up for seasonal challenges.

To become a TIPS Trainer, you must successfully complete a two-day, Train-the-Trainer workshop.

The workshop fee is $499 per person, which includes the student video, instructor’s guide and access to an online tool that allows trainers to track all of their TIPS activity.

Once you become a TIPS Trainer, each person that you train is required to have a TIPS participant Manual. The manuals are $16 each and sold in bundles of 10. The $16 includes the manual, exam questions, answer sheet, processing and grading of exams, and issuing the certification card. Trainer Certification is valid for one-year. As long as the Trainer trains at least one session per year, he/she can recertify via an online exam for $75. Participant (the individual the Trainer trained) certification is valid for three years. After three years, the participant needs to attend another TIPS session, trained by the TIPS Trainer, to recertify.

Explore the web site to learn more about the TIPS program, and have a look at some of our trainer newsletters to get an idea of the great things our trainers are up to out in the field.

Click here to view the contact information for all NY TIPS Referral Trainers

New York State TIPS Contact Person:

Lindsey Finch

703-524-1200 ext. 396

800-438-8477 ext. 396

Fax: 703-524-1487

Health Communications, Inc. (Providers of the TIPS Program)

1400 Key Blvd. Suite 700

Arlington, VA 22209